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HomeKeeper Support

Get your questions answered by the HomeKeeper Support team

Written by Pahniti Tosuksri

Updated at June 25th, 2025

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HomeKeeper support is here to help! Reach out to support@myhomekeeper.org to open a ticket with our team.


HomeKeeper users can submit support tickets using the “Contact Support” button in our Knowledge Center, or by emailing support@MyHomeKeeper.org. Our HomeKeeper Training & Support Team is there to answer any questions about implementation, customization, reporting, errors, and training. All support requests can go directly to HomeKeeper Support, who can escalate tickets or refer you to the correct party.

 

CAUTION: *Please note that support requests must be submitted as indicated above, and cannot be initiated via telephone.

 

 

“There is always help at the other end if I run into trouble with HomeKeeper. I get a response back to my e-mails within 24 hours or sooner.”

– Theresa Lambarry, Outreach Director, Chicago Community Land Trust

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