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Create a Developer User for the HomeKeeper Team

Written by Kathryne LeBell

Updated at December 17th, 2025

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Table of Contents

Add a Developer User for HomeKeeper Support

The HomeKeeper Team may occasionally require System Administrator-level access to your Salesforce account. This is necessary for configuring your HomeKeeper App during onboarding and for some support engagements. This article will guide you through setting up the Developer User for this purpose.


Add a Developer User for HomeKeeper Support

  1. Login and navigate to ‘Setup’. You can do so by clicking the gear icon in the upper-right-hand corner of your screen.

2. Type ‘user’ into the Quick Find box to navigate to the User menu. Click ‘New User’.

3. Create the Developer User with the following information:

  • Last Name: HomeKeeper Developer
  • Alias: HKeeper
  • Email: developer@myhomekeeper.org
  • Username: developer@YOURORGNAME.org (for example, if your email is John@mnvCLT.org, then create a new username: developer@mnvCLT.org)
  • Nickname: HomeKeeper Developer
  • User License: Salesforce
  • Profile: System Administrator

At the bottom of the page, make sure “Generate new password and notify user immediately” is checked, and then click the Save button.

Done!

CAUTION: This will use one of your user licenses! If you don't have a license to spare, consider reviewing all active users and deactivating unnecessary or unused users (this can be done temporarily during setup as well). See Instructions Here. 

If all users are needed, you can grant temporary login access at any time, or contact support@myhomekeeper.org. 

 
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